This privacy policy explains how your personal information is collected, used, and shared when you visit our website, apply for a job, or contact us from greatcanadiandollarstores.ca (the “webpage”).

Who We Are

Great Canadian Dollar Stores operates retail stores and the webpage in Canada. This policy applies to all visitors, applicants, and users who interact with us online.

Personal Information We Collect and How We May Use It

When we mention personal information in this privacy policy, we refer to both device information and information filled out by you.

Contact and Communication Information

When you interact with our website—whether to contact us, provide feedback, or request information about franchise opportunities, our stores, or services or submit interest to become a supplier—we collect certain personal information that you voluntarily provide. This may include:

  • Full Name

  • Email Address

  • Phone Number

  • Subject and Content of Your Message or Inquiry

Location Data

We collect certain location-related information when you interact with our website. This data helps us improve your experience—for example, by showing nearby store locations.

Types of Location Data We May Collect:

  • General Geographic Location: When you visit our site, we collect information about your approximate geographic location (such as city, region, or country) based on the location you fill out.

  • ZIP or Postal Code: If you use tools such as our store locator, we may ask you to enter your ZIP/postal code, city, or other location information to help you find the nearest retail store.

  • Device-Based Location (Optional): If you access our site via a mobile device or browser that supports geolocation, you may be prompted to allow location access. If you consent, we may use this more precise location data (e.g., GPS or Wi-Fi data) to show relevant store results or offers nearby.

Technical and Usage Information

When you visit or interact with our website, we automatically collect certain technical and usage-related information about your device and browsing behavior. This information helps us understand how our website is used, improve performance, troubleshoot issues, and deliver a better user experience.

Types of Information We May Collect Automatically:

  • IP Address: Used to estimate geographic location and help diagnose server issues or manage site traffic.

  • Browser Type and Version: Information about your web browser (e.g., Chrome, Safari, Firefox) helps ensure compatibility and optimize display across devices.

  • Operating System and Device Type: Data such as Windows vs. macOS, iOS vs. Android, or desktop vs. mobile allows us to tailor website performance and layout.

  • Device Identifiers: We may collect anonymized identifiers for analytics purposes, such as cookie IDs or device IDs.

  • Pages Visited and Click Paths: Details about which pages you visit, how long you stay, the order in which you navigate them, and which links you click.

  • Date and Time of Visit: Timestamp information that helps us understand peak usage periods and seasonal trends.

  • Interaction Data: Including scroll behavior, search queries entered, error messages encountered, or interactions with features like store locators or forms.

When you visit the webpage, we automatically collect some information about your device, including information about Internet Protocol (IP) address, device and browser information, and browser behavior. As you navigate through the webpage, we collect information about the specific pages you view and how you interact with the webpage.

We collect Device-related information through the following technologies:

We may collect:

  • Your name, email, phone number, or address

  • Payment details (for purchases)

  • Resume or job application information

  • Messages you send us

  • IP address and browsing info

  • Video footage (from in-store cameras)

How We Collect It

We collect data when:

  • You fill out a form or contact us

  • You submit a job application

  • You browse our site (via cookies and analytics)

  • You interact with us on social media

Why We Use Your Information

We use your info to:

  • Respond to your questions or applications

  • Process purchases

  • Process eligibility to become a supplier

  • Improve our services

  • Prevent fraud

  • Follow legal obligations

  • Send marketing (only if you’ve agreed)

How Long We Keep It

We keep your information only as long as needed for:

  • Legal or business purposes

  • Hiring processes

  • Customer service

Once it's no longer needed, we delete or anonymize it securely.

Who We Share It With

We do not sell your data. We may share it:

  • With trusted service providers (e.g. payment processors)

  • With legal authorities when required

  • To prevent fraud or security threats

  • As part of a business deal or restructuring

Your Rights

You have the right to:

  • Ask what personal info we have

  • Correct or update your data

  • Withdraw your consent

  • Ask us to delete your info

  • Opt out of emails or cookies

How We Protect Your Info

We use:

  • Passwords and limited access

  • Secure servers and encryption

  • Staff training on data protection

  • Contracts with service providers to protect your data

If Your Info Goes Outside Canada

Some of our partners store or handle data in other countries. Those countries may have different privacy laws. We make sure your data is protected no matter where it's stored.

Contact Us

If you have questions or want to request access or corrections, contact:

Privacy Officer
GREAT CANADIAN DOLLAR STORES HEAD OFFICE
199 HAMPTON RD, QUISPAMSIS
e2e 4l9
 📧 Email: privacy@greatcanadiandollarstore.ca